Developer Tools

NICE inContact Log Collector - beta

By Team SERPA

Collects log files to troubleshoot NICE inContact agent issues.

View Chrome Web Store

Time on the storeAbout 3 years or moreA rough range, not an exact date

Store users773As shown on the Chrome Web Store

Chrome Web Store rating3.7 / 53 ratings on the Chrome Web Store

Last store update13 Feb 2024Version 1.4, 2.7 years ago

Inside the extension

NICE inContact Log Collector - beta developer product preview 1

Product image 1 of 1

Reviews

Patrick McDermott18 months ago
Would appreciate instructions on how to activate and take advantage of. Best I could find was link from NICE Community (see below). Was able to get service worker from Inspect Views but not cxoneAgentWebRTC.html so not sure if its a configuration but we are using CXOne Agent, not MAX. Any help is appreciated. Thank you. https://community.niceincontact.com/s/article/Collect-logs-for-CXone-Agent-Chrome-extension
Aaron Fleury2.8 years ago
Handy app for log collection for NICE Engineers. Now supports CXone Agent app browser version! Improvement opportunities - Please add support for CXone Agent Embedded for ServiceNow. - Please add an auto recording option when CXone Agent is opened - Please add a prompt to resume recording after stopping and downloading the log files.
Jay Williams4.7 years ago
Great, easy to use extension to simplify the collection of agent logs for vendor support.

Reviews

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Permissions & access

Access levelHigh

Can take full control of pages through the debugger, plus 2 more sensitive permissions.

What it’s allowed to do, not what it actually does. Not a safety rating.

Permissions 6

Sensitive3

Take full control of pages through the debuggerdebugger
Manage your downloadsdownloads
See the address and title of every open tabtabs

Standard3

Other browser accessdeclarativeContent
Work on the tab you click it onactiveTab
Run its code on pages it can accessscripting

Members also see when a new version asks for new access.

Website access 3

nicecxone.com and its subdomains
niceincontact.com and its subdomains
nice-incontact.com and its subdomains

Extension ID: ehbmgnnblhocepmbijpmdfpfalipndae
Package size: 25.55KiB
Manifest: Version 3

The maker

This is the only listing we know of from Team SERPA.

Listings: 1
Combined store users: ≈773
Store Featured: 0

Combined users can count the same person more than once. Maker profile

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Takeaway & demandCited takeaway and search volumes
Traffic & domainPopularity rank, visits and authority
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Inside the extension

Reviews

Reviews

Competitors

NiCE Browser Connector

Permissions & access

Permissions 6

Sensitive3

Standard3

Website access 3

The maker

Should you build in this niche?

Reviews

NiCE Browser Connector