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Reviews
Oahid Zihad6 months ago
We switched from a combination of Sentry and Loom and a Jira board to just Sniffer. The passive error monitoring catches issues before users even report them, the built-in Kanban keeps the team aligned, and the regression test generation is something I never knew I needed until now.
Saqlain Durjoy6 months ago
I was skeptical about the AI features honestly. Most tools slap the word AI on things that are barely useful. But the Solution Finder in Sniffer genuinely surprised me. It reads the console logs, watches the recording, and gives me a code level explanation of what broke and why. I have used it on some gnarly bugs and it has been right more often than not.
Debashish Paul6 months ago
The MCP server integration is a genuine superpower. Bug reports flow directly into my AI coding assistant with all the context attached and I get working fix suggestions without switching tools. This is what modern developer tooling should look like.
Aditya Verma6 months ago
I used to waste half my morning decoding vague bug reports. Now every report comes with a full session recording and auto-generated reproduction steps. Setup took 2 minutes and it just works. Genuinely one of the best tools in my workflow.
Abhishek Yadav6 months ago
Game changer for customer support. I can send customers a recording link with zero install required, and they send back a full bug report with all the technical details attached. No more back-and-forth asking 'what browser are you on?
Abdullah All Noman Abir6 months ago
Our QA team started using Sniffer and within a week my entire bug triage process changed. Every ticket comes fully loaded with a session recording, network traces, and an AI suggested fix. I rarely need to ask for more context anymore. The time I get back every day is significant
Towsif Muhtadi Khan7 months ago
The MCP server integration alone is worth 5 stars. I pipe bug reports straight into my AI coding assistant and get code-level fixes without leaving my editor. Nothing else in the Chrome store does this. Absolutely brilliant.
Raj Kumar Tiwari7 months ago
We replaced three tools with Sniffer. Screenshot, recording, logs, everything gets bundled automatically. The AI root cause analysis is genuinely impressive. Our bug resolution time dropped significantly within the first week.
Atul Verma7 months ago
Sniffer completely changed how I triage bugs. Console logs, network calls, and a screen recording land in my inbox before I even ask. The AI fix suggestions are surprisingly accurate. This is the tool I wish existed 5 years ago.
Sruthi Medasani7 months ago
The sentiment analysis feature is something I did not expect to love as much as I do. It helps me prioritize which bug reports need urgent attention versus which ones can wait. Combined with the Zendesk integration, everything flows into our existing helpdesk without any extra steps. Our support queue has never been this organized.
Shahin Mahmud7 months ago
I work across three different client codebases and Sniffer handles all of them without any friction. The error grouping across recordings is smart enough to surface recurring issues I had completely missed. It feels like having an extra engineer on the team.
Raman Kumar7 months ago
Writing reproduction steps used to eat up a huge chunk of my day. Sniffer generates them from the recording using AI and they are accurate almost every time. The smart error grouping across multiple recordings also helps us spot patterns we were completely missing before.
Seetharaman Subramanian7 months ago
Having spent years working in test automation and quality engineering, I’ve worked with quite a few screen capture and feedback tools over the years, and this Chrome extension genuinely stands out.
Where the tool really differentiates itself is in the level of diagnostics it collects. Along with screenshots or recordings, it automatically includes network logs, browser details, and device information. This kind of context is exactly what developers need, and it cuts down a lot of back-and-forth during issue triage.
From Quality assurance perspective, the ability to capture screenshots at the web element level is a big win. Instead of vague full-page screenshots, you get precise, targeted captures that make bug reporting much clearer and more actionable. What I particularly appreciate is that it doesn’t just capture user actions like clicks—it also records the underlying technical details such as target elements and selectors. For anyone debugging UI issues or writing automation scripts, this is incredibly helpful and speeds up root cause analysis.
Another feature I found very useful is the AI-driven summary of the user journey. It does a solid job of turning a sequence of actions into a clear, readable flow, which helps both technical and non-technical stakeholders quickly understand what happened.
The feature that impressed me more is how smoothly it integrates with standard project management tools like Jira and Asana. Pushing bugs or feedback directly into existing workflows feels natural and saves a lot of time. At the same time, the extension can also act as a lightweight standalone tracking tool, which is surprisingly useful for smaller teams or quick iterations.
Also, it’s exciting to see that the ability to replay recorded actions is being worked on. If implemented, this could be All-in-one platform for Project management and Quality engineering including test automation.
Overall, this feels like a well-thought-out tool built with real-world QA and development workflows in mind. It’s solid, reliable, and in my experience, a clear step ahead of many competing tools in this space.
Gurpreet singh7 months ago
Sniffer completely transformed how we handle bug escalations. Before, I would spend 20 minutes on a call trying to understand what the customer actually saw. Now I send them a recording link, they capture the issue in 60 seconds, and I get a full technical report to forward to engineering. My escalation resolution time has been cut in half.
Satyajit Kar7 months ago
What sold me was the customer recording link. My clients are non-technical and getting useful bug reports from them used to be painful. Now I send them a link, they record what went wrong, and I get a full technical breakdown on my end. The whole bug lifecycle in one tool.