Communication

Support Coach

Speaks up before a risky support reply goes out — flags blame, cold tone and dead ends, and offers a ready-to-send rewrite.

View Chrome Web Store

Time on the storeUnder a yearA rough range, not an exact date

Store users34As shown on the Chrome Web Store

Chrome Web Store rating5.0 / 58 ratings on the Chrome Web Store

Last store update5 Oct 2026Version 1.0.25, 1 day ago

Inside the extension

Support Coach developer product preview 1

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Reviews

Victor Barak20 days ago
Support Coach always helps me rephrase my replies in real time so they land warm, clear, and professional. It catches anything blunt before I send it and saves me time during busy chats. It fits right into my workflow and has genuinely improved my customer experience and ratings. Highly recommended!
Umer Eleven20 days ago
The Support Coach provided very helpful and thoughtful feedback. The suggestions were clear, practical, and easy to apply to my daily customer interactions. I especially appreciate how the feedback helped me improve the way I communicate, explain solutions, and handle customer concerns more effectively. The guidance is useful for identifying areas where I can improve while also reinforcing the things I’m already doing well. Overall, it has been a great resource for improving my support quality and providing a better experience for customers. I really appreciate the consistent feedback and support!
Md Shakir20 days ago
Support Coach has been a very handy tool for me while working on customer chats. Whenever I feel stuck or need a better response, it helps me quickly rephrase and polish my replies while ensuring they are polite, empathetic, warm, and professional. It has been especially helpful in challenging situations and has helped me provide a better customer experience and receive positive ratings. Overall, it has become a valuable part of my daily support workflow.
Subaiqua Imtiyaz23 days ago
Support Coach AI is a really useful tool. I especially like the real-time feedback - it helps catch wording that may come across as too blunt or unclear before the message is sent. The rewrite suggestions are practical, professional, and save a lot of time when you’re handling multiple conversations. Definitely a helpful tool for improving consistency and customer communication.
Ivana Trajkovska23 days ago
What I like most about Support Coach AI is that it feels like having a second set of eyes while working with customers. It helps me notice small things in my responses that I might overlook during a busy shift and gives useful suggestions without slowing me down. I’ve found it especially helpful for keeping difficult conversations calm and making sure my replies are clear and customer-friendly. It’s simple to use, fits naturally into the workflow, and has genuinely made my day-to-day support work easier.
Vin23 days ago
Support Coach AI is a very useful and easy-to-use tool. It gives real-time feedback and helps make messages clearer and friendlier. The quick rewrite suggestions save time and improve customer communication. It’s fast, accurate, and highly recommended for support teams. I love it!
Muibat Adewoyin3 months ago
Love that it works in real-time. If I write a draft that's a bit too brief or missing empathy because I'm rushing, the AI coaching card suggests a warmer, polished rewrite instantly. The pre-send check catches blunt or defensive language before it ever hits the customer. Worth it!
Arjuna Kumar3 months ago
This is the most effective tool I have utilized. It is fast, accurate, and has significantly contributed to improving my positive customer feedback rate. It addresses all essential aspects of customer support, including empathy and ownership. Highly recommended.

Reviews

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Permissions & access

Access levelLow

Asks only for everyday access, nothing we track as sensitive.

What it’s allowed to do, not what it actually does. Not a safety rating.

Permissions 1

Standard1

Save its own settingsstorage

Members also see when a new version asks for new access.

Website access 5

zendesk.com and its subdomains
intercom.com and its subdomains
intercom.io and its subdomains
salesiq.zoho.com and its subdomains
zohosalesiq.com and its subdomains

Extension ID: kfmbekgngkgbcejoinohlalmbmkegnbi
Package size: 41.64KiB
Manifest: Version 3

The maker

This is the only listing we know of from samjohny4u.

Listings: 1
Combined store users: ≈34
Store Featured: 0

Combined users can count the same person more than once. Maker profile

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Support Coach

Inside the extension

Reviews

Reviews

Permissions & access

Permissions 1

Standard1

Website access 5

The maker

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Permissions 1

Standard1

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