Workflow & Planning

Chatsilo

By Symalite Global Solutions Ltd.

Use tags to manage and organize your Facebook Messenger conversations and leads

View Chrome Web Store

Time on the storeAbout 3 years or moreA rough range, not an exact date

Store users≈1KRounded by the Chrome Web Store

Chrome Web Store rating3.2 / 522 ratings on the Chrome Web Store

Last store update17 Sep 2026Version 5.5.0, 19 days ago

Inside the extension

Product image 1 of 5

Reviews

Stacie Daniel5 months ago
I have used the app for 2 years. They have continued to improve and my clients love it as well. I am an affiliate because I love the app. Its simple to understand and very convenient if you are a Facebook marketer.
Nitin Saluja14 months ago
I absolutely LOVE this extension!!! I've used others with so many glitches. Also, I had trouble with it initially and I'm honestly so impressed with the customer service. I've had so many problems with customer service from other companies.
Brad Stokes2.4 years ago
Can't figure out how to cancel the thing
Susan Ballard2.5 years ago
Not worth it. Never works well and constantly have to update the extension. I'm trying to cancel and can't figure out how to do this, as no email support or a way to reach them. Please help!
Henry Fortunatow2.7 years ago
This is a very useful tool, that mostly works - it can be buggy. But it is worth the price. Unless you are an entitled western consumer. Sorry not sorry. For the agressive reviewers who call this a scam because they didn't get support delivered on a silver platter, shame on them.
Tucker Ferwerda2.9 years ago
It's really nice but i have to uninstall it almost every week because of how often chrome updates their browser. Super tedious and time consuming and I wish it just worked without having to reinstall it
Adam Watt3.1 years ago
Got the bronze version, installed it, tried it, and it wasn't even connecting to fb. Tried the "set up call" guy never showed up, waited for the 30 minutes, what a waste of my time. Emails? They go to the spam or junk folder and don't the support is not there either. This is at best nothing but a scam. Canceling it. I don't recommended anyone wasting their time on this.
Josef Krämer3.7 years ago
Nach ein paar Tagen wurden die Tags im Messenger nicht mehr angezeigt, keine Antwort vom Support, keine Lösung. Für was brauche ich dann den Schrott?
Graham Beech4.7 years ago
Signed up but never received login information. Contacted Paddle support, who sent a request to Chatsilo, but still no response. Waste of time.
Adam Kaan5 years ago
Horrible non existent support, waited nearly 14 days for a response. I had virtual assistants who could not do nothing because the tags wouldn't work properly or work at all. For a just chrome extension that is $49 I'd subscription I'd expect a bit more better support. I messaged the founder and commented on his wall on facebook after 14 days it's not even been acknowledged. Concept is great if the developer cared about user support and fixing issues it would have worked.
Brett Douglas5.1 years ago
Setup a call with a rep from this company because I purchased the BRONZE Chatsilo option and none of the features were even there. Once I scheduled a call to troubleshoot this, the call the rep never showed, this is a very unprofessional company and I recommend nobody buys this product. Your better off going with one of their more reputable competitors.
Tammy Bragg5.5 years ago
I'm loving this software. If you want a great solution for Facebook messenger CRM, I can tell you this is amazing. I've been searching for a software to help manage my inbox. I have 10 tags all with different colors. I'm able to tag all new friends and even send them messages. The bulk message feature is great because you can set up timing so you don't go to FB jail and you can also add different variations so you don't look like a spammer or a bot. I can even search for friends by keywords and make notes on everybody just like a CRM and set follow-ups. They've thought of everything. There are a few competitors out there but at 2-10X+ the cost of this system and they do the same thing! Plus, I got one on one help from the owner and he's really nice and very helpful. You have to at least give this a try before using the other guys. You won't regret it!
Kyle La Fleur5.6 years ago
I really like this CRM, however, it is very buggy. Sometimes it does not automate the friend requests and sends only 1 every time I hit pause and resume. Also, it is not letting me tag, but someone else on my account was able to tag and went to send a mass message and it only sent the message to one person and it was someone he did not even tag. Overall, the extension is nice, it is just bugging out right now.
Ransom Davenport5.6 years ago
Jamiu is very knowledgeable and a pleasure to learn from. This system is great for me. It keeps me organized. I can easily track where my clients are in the sales process. What a God send!
Adam Loveridge5.7 years ago
I think the functionality is pretty bad. You can tag contacts and send them bulk messages. It doesn't keep track of your touch points, there's no real way to set a follow up schedule. Set an appointment with the owner of the software who didn't even show up.